An
Alternative Buying
Strategy
They Deal with Fleet Managers
Many dealerships have fleet managers whose job it is to sell
multiple numbers of cars at one time to people like taxi companies
or police departments or corporations that have a fleet of
company cars. While the new-car sales manager is measured
on the number of units sold, he is also responsible for the
amount of total overall profit, margin that those units bring
the dealership. The fleet manager, on the other hand, is responsible
only for the number of units he sells, not the profit margin.
For that reason he is always looking to move another unit
and is therefore more than happy to deal with a car-buying
service, which might represent a multiple of units over the
course of a year.
While the fleet manager does in fact earn a small profit for
the dealership on each unit sold, generally the factory provides
an additional financial incentive to the dealer for these
sales. In their heart of hearts factories are primarily interested
in moving inventory.
Of
course, they want their dealers to remain profitable enough
to keep their doors open, but keep in mind that most dealership
profits come from their service operation, used cars, and
the back end of new-car from the factory in terms of bonus
payments. Again, the factory needs to keep the flow of cars
moving off the production line, through the dealerships, and
into buyers' garages.
One
car-buying service reports that, it's not uncommon to find
a dealer who will part with a car for a price well below invoice
because he needs the unit to help him qualify for a bonus
and incentive trip. Think about it: If moving just one more
car meant a $5,000 bonus and a trip to some Caribbean destination,
you, were you a dealer, might be more than happy to sell the
unit at cost.
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Credit
Against Allocation
Another variation on turn and earn is the practice
of rewarding dealers with high numbers of unit sales
with a larger allocation of new cars and a better
selection of the hot, or in-demand, cars. The key
here is that a dealer needs a large inventory in order
to satisfy diverse customer requirements. The dealer
that can provide a customer with a car in stock has
a greater opportunity of closing the sale.Found
Money
Car dealers deal with car-buying services because
the profit, small as it may turn out to be, represents
"found money." Chances are the car service
is bringing the dealer business he would never have
had otherwise. The small profit and the added unit
are considered plus business.
As one of the car-buying
service executives put it, "What we're doing is
giving the dealer the opportunity to sell my client
a car at my client's best price or to give his competition
the opportunity to sell my client a car." As we
noted earlier in this book, car dealers have two enemies:
the customer and the competitive dealer who they "know"
will always try to undercut them. Yes, Virginia, this
is a cutthroat business.
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Buying
Strategy
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