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If
You Know Their Rules ...
You Can Play Their Games
At
this point an aggressive salesperson might counter with what
we call the "If I could, wudja?" question which
goes something like: "If we find a car you. like and
I could get you, that car at $3, 000 less than the sticker
price, would you be prepared to buy that car today?"
Naturally your inclination might be to say: "Sure, who
wouldn't buy a car with that kind of discount?" But understand
this: The salesman has no intention of selling you a car at
$3,000 off. His sole objective is to see if there is some
price at which you would buy a car "right now ... today."
If your answer tells him that for the right price you're ready
to buy now, he instantly labels you as a "hot prospect"
and will turn up the pressure. We suggest that you answer
that question this way:
"I have no idea,. I think maybe we ought to see if I
like the car first."
If
the salesperson persists with this line of questioning, suggest
that since he or she seems interested in only the price, it
might be better for you to visit another dealer first in order
to learn more about the car and then come back and let the
salesperson bid for your business. Rest assured, no dealership
(at least none that we can imagine) is going to let you walk
off their lot if they think you're a buyer. You'll find that
once you let it be known you're going to leave, there will
be an immediate attitude change. If there isn't? Walk. You
don't need the hassle, and unless you live in East Nowhere,
there are many other dealers who will be very happy to accommodate
you.
„
The less salespeople know about your true financial intentions
and the less you tell them about how you plan to pay, i.e.,
cash, finance, or lease, before the negotiation, the more
control you have. Make no mistake, information is the key
to control. The more information you hold back, the harder
they have to work and the more control you retain.
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3
& 4. Me Presentation and Demo Drive
During the presentation of the vehicle and the demo
drive, salespeople have two objectives: First, they
want to convince you that the car meets your needs.
Second, they want to see if they can elicit buying signals
from you. That is, they are looking for comments that
suggest you are getting ready to buy.
Know that good salespeople will listen for buying
signals like:
"If I bug the car, how soon could I have it?"
"I've always wanted a car like this. "
"Do you have this model, in silver?"
"My wife would kill 'me if I bought this car.
"
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Selling
Strategies 1
| 2 | 3
| 4 | 5
| 6 | 7
| 8 | 9
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